Privacy Policy

Privacy Policy

Introduction

At https://mindbodycure.reportrush.net (hereinafter referred to as “MindBodyCure,” “we,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, storage, and processing of personal information in alignment with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), Colorado, Utah, Connecticut, Virginia, and South Africa’s respective privacy laws.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://mindbodycure.reportrush.net
  • Any applications, services, and products offered by MindBodyCure
  • Interactions through user accounts, subscriptions, or purchases
  • Communications initiated by or on behalf of MindBodyCure

Please note that this policy does not extend to third-party platforms, applications, or services linked from our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This policy describes the types of personal data we process and why, based on the following key activities:

  • Account Management: When you use our applications and services, we collect account information such as user names, email addresses, and passwords to enable secure access and account management.
  • Payment Processing: Financial data, including payment method details and transaction history, is collected for processing payments, refunds, and managing billing inquiries.
  • Purchase Tracking: We record purchase information, product preferences, and order history to enhance your shopping experience and offer personalized recommendations.
  • Device Identification: Our systems may collect unique mobile device identifiers or IP addresses to deliver content and perform analytics.
  • Location Data: With your consent, we can access location data to provide location-based services and tailor content accordingly.
  • Feedback Collection: We encourage users to share feedback and reviews, which helps us improve our products and services.
  • Social Media Integration: If you choose to connect your social media accounts, we may collect information from these platforms to display your public profile details.
  • Product Interaction: Details about the products you view, search for, or purchase are tracked to personalize your browsing experience.

Personal Data Collection and Sources

MindBodyCure collects various types of personal data, including:

  • Account Information: Name, email address, user ID, password (hashed and salted).
  • Payment Details: Credit/debit card numbers, expiration dates, CVV codes, billing addresses.
  • Financial Records: Transaction history, banking information (for direct debits or payments).
  • Purchase Data: Order number, products purchased, purchase amount, and date.
  • Mobile Device IDs: Unique identifiers like IDFA, AAID, or Android ID for personalized advertising.
  • Location Information: GPS coordinates when you opt-in to location services.
  • Feedback and Reviews: Content of user-submitted feedback, ratings, and comments.
  • Social Media Profile Data: Publicly available information from social media platforms (if connected).
  • Product Interaction Data: Pages visited, products added to cart, search queries, and product reviews.

This data is collected through direct input by users, automated technologies within our applications, and third parties who contribute personal data in accordance with their privacy policies.

Cookies and Similar Technologies

We employ cookies and similar tracking technologies for several essential purposes:

  • Strictly Necessary: These cookies enable core features like secure login, account management, and session maintenance.
  • Preferences: They remember your preferences, such as language settings and display choices.
  • Analytics: Analytics cookies help us understand user behavior, track website usage, and improve our services.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing them to customize their tracking preferences.

Data Retention and Deletion

MindBodyCure retains personal data only for as long as necessary or permitted by law. The retention periods vary based on the type of data and its purpose:

  • Account Information: Retained indefinitely until the account is deactivated or closed.
  • Payment Details: Stored securely for a period not exceeding 12 months after the last transaction.
  • Financial Records: Retained for legal, tax, and accounting obligations (up to 7 years).
  • Purchase Data: Kept for 5 years from the date of purchase for order fulfillment and dispute resolution.
  • Feedback and Reviews: Retained indefinitely to improve our services, unless removed by the user.
  • Location Data: Deleted once it is no longer needed for the purpose it was collected.
  • Other Data Types: Retained based on relevant legal requirements or until the data subject requests deletion.

Once the retention period expires or upon request, we securely delete or anonymize the personal data.

Security Measures

We have implemented robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

  • Encryption: All sensitive data, both in transit and at rest, is encrypted using industry-standard encryption protocols.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.
  • Access Controls: Our systems have access controls and permissions to ensure that only authorized personnel can access sensitive data.
  • Regular Audits: We conduct periodic security audits and penetration testing to identify and mitigate potential vulnerabilities.

Children’s Privacy

MindBodyCure does not knowingly collect or solicit personal information from children under the age of 18. Our services are designed for a general audience, and we do not intentionally target minors with our marketing efforts.

Your Rights (Data Subject Rights)

Depending on your location, you may have specific rights regarding your personal data, including:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure/Right to be Forgotten: Demand the deletion of your data in certain circumstances.
  • Restriction: Limit the processing of your data under specific conditions.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to or refuse certain uses of your data.
  • Non-Discrimination: Be free from unfair treatment based on your exercise of data subject rights.

To exercise these rights or submit a request for data-related inquiries, please contact our Data Protection Officer at the address provided in the ‘Contact Information’ section below.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be effective immediately upon posting the updated policy on our website. We encourage users to review this page periodically for the latest information.

Contact Information

For questions, requests for access or correction of personal data, or to unsubscribe from communications, please contact us:

  • Email: [email protected]
  • Postal Address: MindBodyCure Privacy Team, [Address], [City], [State/Province], [Postal Code]